FAQ

Frequently Asked Questions

Ibo Player Pro APP is a professional IPTV player that will quickly load your IPTV playlist and play your favorite channels without any glitches.

Ibo Player Pro is a player that works for Android smart TVs, Android sticks, smartphones, and tablets.

Now we have two domains, https://iboplayerpro and https://iboproapp.com, that function completely same. Although both domains are stable, we'd like to recommend you to use https://iboproapp.com going forward. In addition to these, we have another domain https://mtv.manage.live, which will be slightly deprecated.

Ibo Player Pro APP and any administrator does not help you to getting find a good playlist. Also we dont provide any kind of playlists. We are not responsible for the content uploaded to our APP.

Please don't buy the app when you don't have any playlist or Media for the APP, because no contents are included after the activation in this app.

You payment will not be refunded if you buy it without having any list or something is not working.

Because the app everytime when you start it, need to load the list from your source.

This can caused because of the ISP lock, if your computer is in a different Network.
But when the network is same as your computer and it is not working it can be caused because of your TV's supported format. Not every Smart-TV support all contents. Every TV model are totally different or may not support specific stream formats!
Below you can see the supported formats from Smart TV's:

Samsung supported formats and codecs
LG webOS supported formats and codecs
Android platform supported formats and codecs

This is maybe because of your internet connection, please check at first your internet connection before you contact your provider. Many times it is caused because of the connection and not because of the provider!

No, the app didn`t have an EPG system integrated but if your provider has an EPG - READY sysem then it would work with our platform.

Frequently Asked Questions

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